Privacy Policy

Your privacy matters to us

Overview

Digital Cloud Communications emphasizes protecting user privacy while collecting information necessary for service delivery. We make our best efforts to keep your privacy as confidential as possible. Users consent to information gathering, use, and sharing practices outlined in this document by accessing services.

Policy Scope

This policy covers personally identifiable information collected when accessing services. The company specifies it doesn't control third-party privacy practices. Users who provide others' information must confirm they have consent to do so.

Children's Protection: The company explicitly states it doesn't intentionally gather information from anyone under 13 and will remove such data immediately if discovered.

Information Collection

User-Provided Data

  • Name, email, region, phone number, payment details
  • Third-party account credentials
  • Communication content and metadata

Automatic Collection

  • IP addresses, device identification, cookie information
  • Browser/device type and features accessed
  • Infrastructure data related to message transmission
  • Online activity tracking across sites

Third-Party Information

The company receives phone number validation data from database vendors, including validity, device status, roaming information, and carrier details.

Information Sharing

The company shares data:

  • When users direct it (message recipients)
  • With anonymized/aggregated information to partners
  • With mobile networks and service aggregators for message routing
  • With agents handling storage, marketing, and payment processing
  • In public forum submissions visible to other users
  • During business transfers or acquisitions
  • When required by law enforcement or legal obligations

Restrictions: SMS opt-in data and mobile information won't be shared with third parties for marketing purposes.

Data Security

While we implement security measures, we cannot vouch for total security. Users must protect account passwords and limit device access.

User Access and Control

Users can access, edit, or remove:

  • Name and username
  • Organization name
  • Email address
  • Location and telephone numbers
  • Payment information

Users may request account removal by emailing [email protected].

Contact

For privacy questions, contact us at: [email protected]